After a remote receptionist handles a call, how do I receive my messages?

We will send your messages out with the details of your call via email and/or SMS depending on your preference.

If you have multiple recipients who should be receiving the same message (eg sales and service departments), we can ensure message delivery to multiple mobile phone numbers and/or email addresses. Alternatively, if you would like messages delivered to specific departments or individuals based on who is requested by your caller, we can have a contact list attached to your service for easy message delivery.

If you often receive calls that require immediate action or urgent attention, our Escalation Management service (available as an add-on on any Business Assistant plan) may be suitable. It integrates a set procedure for notifications to specific staff via SMS/email and/or outbound phone call.