Want to make sure you never miss an important call for your business? Vodafone Business Answering remote receptionists are here for you, helping answer your business calls for a fraction of the cost of hiring a receptionist.
Here’s what you need to know and how it can save your business money.
How does it work?
When it’s a busy day, we know calls can be easily missed, potentially losing you a customer. With Vodafone Business Answering, an offsite receptionist will pick up the call for you every time, no matter what time of day (or night), answering with your business’s company name.
From there, the receptionist will either send you an email or text with the caller’s details, send these details along with their enquiry to a specific person or department (based on the caller’s needs), or transfer the call directly to them, depending on which plan you pick that suits your needs best.
What are the benefits?
Don’t miss an opportunity: Since our remote receptionists are ready and waiting 24-hours a day, you’re covered from when you’re stuck in a meeting to when you’re fast asleep so you never miss an important call.
Choose what sort of number to use: You can either divert an existing business number (landline or mobile) or provide you with a new virtual number to be answered by one of our receptionists.
Boost how your business is perceived: With professional receptionists answering with your company’s name, creating an exceptional experience for your customers, your business will always be considered premium.
Cost savings: Having remote receptionists answer your business calls is far more economical than hiring a full-time receptionist, plus we can answer around the clock, so you can have the benefits of a receptionist 24/7/365 at a fraction of the cost.
Get your weekends back: Especially for small businesses who often give out personal mobile numbers as their business contact, now your weekends won’t be disturbed by a rogue call. Instead, you’ll receive their details in a text or email, letting you get back to them when you’re ready.
Who is this for?
From a sole trader who is often on the job and can’t take calls immediately, to larger organisations with specialised departments and staff, there are various call handling plans to choose from, tailored to different business needs.
This article, by Jay Ooi, was originally published in 2020 on Vodafone.com.au.